Return and Refund Policy

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Last updated November 21, 2022

Thank you for your purchase! We hope you are happy with your purchase from Sweet Southern Spirit. 

However, if you are not completely satisfied with your purchase, you may be eligible for a full refund or exchange. See below for more information on our return policy. 

ELIGIBILE ITEMS

Exchanges:

• Apparel such as tee shirts, hats and/or sweaters are eligible for exchange. All exchanges must be exchanged in-store or postmarked within fourteen (14) days of the purchase date, please include specifications on where you would like your replacement item shipped to. All exchanged items must be in new and unused condition, with all original tags and labels attached.

Refunds:

• For an edible item to be eligible for a full refund it must be damaged or spoiled.

REFUND/EXCHANGE PROCESS

To initiate a refund or exchange please email customer service at info@sweetsouthernspirit.com to obtain a Return Merchandise Authorization (RMA) number. 

After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Sweet Southern Spirit

Attn: Returns and Refunds

RMA #

197 Main Street

Lynchburg, TN 37352

United States

**Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUND PROCESS

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

QUESTIONS

If you have any questions concerning this policy, please contact us at: (931) 759-5531 or info@sweetsouthernspirit.com.